Frequently Asked Questions

Quick answers about delivery, availability, and returns. If you need help, visit our Contact page.

Do you stock the book “Engineering Graphics and Design – J Engelbrecht” (ISBN 978-0-9814234-0-1) as prescribed by UNISA?

The hard copy is no longer available. It is available in electronic format (e-book) via Snapplify or ITSI. An alternative is “Engineering Graphics and Design for Senior Secondary Phase” (ISBN 978-0-9802521-4-9).

How will I receive my order?

Orders can be placed for Delivery or Collection. Delivery is handled via courier. Delivery fees are calculated at checkout based on your selected province. You can read more on our Shipping & Collection page.

Are you open to the public?

Yes. Business hours: Mon–Thu 08:30–16:00, Fri 08:30–14:00 Collection hours: Mon–Thu 08:30–16:00, Fri 08:30–14:00 For directions and collection details, see Shipping & Collection.

What if my order is incorrect or items are damaged?

Please contact us as soon as possible with your order reference and photos (if applicable). You can also review our Returns policy.

What does “Available / Unavailable” mean on products?

Products marked Unavailable can be viewed but cannot be added to your cart. If a product becomes unavailable while it’s in your cart, you’ll be asked to remove it before checkout.

How do I contact you quickly?
WhatsApp: 082 335 3760
Contact page Track an order
Need more help? Email us or use the order tracking link above.